The Joey storage unit ships in 1 box, weighing 60 lbs., by FedEx.
We warranty your Joey for 3 years from date of shipment for manufacturer’s defects or shipping damage within the first 15 days. The warranty does not cover damage caused by abuse, mis-use, alteration, accident, or neglect of the product. The warranty does not cover damage caused by moving the cabinet fully loaded. Under the terms of this warranty the repair and replacement of any parts shall be at the discretion of the company or their designated representative.
Replacement Parts Shipping Information (Addendum to Warranty):
To help protect our valuable resources, we ship all replacement parts out at the same time. Replacement parts are shipped free of charge only during the first year. This procedure lessens the use of packaging materials and fossil fuels used in transportation keeping our world for all kangaroos and the people like you a cleaner place. Please help us in this endeavor by reviewing all parts in all boxes for damage before calling or e-mailing us to report damage.
We adhere to our environmental philosophy by only shipping replacement parts out 1 time for free.
Additional parts requests will be billed at the customer’s expense.